We're delighted to have welcomed 2014 in great style by earning yet another accolade. Helpful Holidays has been highly Commended by Feefo, the independent consumer reviewer which provides feedback for companies which aspire for excellence by listening to their customers.
We won their new customer service award, having scored 99% in the Travel category. This outstanding 99% rating means we have started 2014 on a high, being rewarded by Feefo with its Gold Trusted Member Award.
Nick Whitfield, Feefo’s Communication Executive, praised our outstanding customer service, saying, “You have really done exceptionally well with your Feefo Service Rating, so a big well done to the whole team”.
Moray Bowater, General Manager of Helpful Holidays, said, “What a great start to 2014! Feefo is recognised as an impartial consumer review site and is highly respected. Our customers are extremely important to us; we care about their views and go all-out to ensure they have happy holidays. It’s good to know we are getting it right.”
Helpful Holidays offers over 600 holiday homes in Devon, Cornwall, Somerset and Dorset, ranging from romantic retreats for two to big country houses accommodating up to 47guests. The cottages are all regularly and carefully inspected and star rated by our own team so they can advise holidaymakers honestly through first-hand experience. Holidaymakers can always speak to someone who has visited any property to get detailed information which may not be covered by the website and brochure descriptions.
We're always looking for beautiful properties across the West Country to join our successful portfolio! For more information, call 01647 433593 or visit www.helpfulholidays.com.